Altering or modifying gas or electric service
For existing natural gas or electric service that requires modification, 升级, 或重新安置服务线路或仪表, including temporary removal and re-installation, please contact one of our representatives at 1-888-321-7779.
接触PSE if you suspect your Meter appears to show signs of 篡改或转移.
Can I disconnect service for safety during tree-trimming?
If there is a tree on your property that is near or contacting PSE service lines (wires that run from a PSE pole and attach to your home or meter pole), PSE will perform a safety disconnection to allow you or your private tree trimmer/arborist to remove or trim branches to reduce the possibility of contact creating an outage. 这项工作通常是免费完成的.
请 contact one of our representatives at 1-888-321-7779 at least 5 business days before you plan to start the work to check on crew availability and potential charges.
For comprehensive information regarding tree trimming near primary lines (wires that run from pole to pole in the street’s right of way), 请参阅 这个页面.
避免施工延误. It's the customer's responsibility to ensure that:
• 回填(无碎片砂)可用, 足够的, and within shoveling distance of trench/work pits
• Work pits and trenches free of debris and water
• Work site is properly prepared and cleared
• Minimum 12 inch separation between gas and electric
• Electric panel or natural gas line has been inspected
Do you have a list of contractors I can work with?
Our Energy Advisors have a list of vetted contractors throughout our service territory. We can provide a short list for you to work with to find the contractor that best fits your needs. Contact an Energy Advisor at 1-800-562-1482
How do I get my weatherhead/meter base/electrical panel repaired or replaced?
PSE will disconnect your service, so that your electrical contractor can safely do the work. There is a cost for the disconnect/reconnect service which will be determined by the amount of labor and number of servicemen required. 请 contact one of our representatives at 1-888-321-7779 at least 5 business days before you plan to start the work to check crew availability and to schedule.
How does the natural gas installation process work?
Once we have verified that natural gas is available to your home, we will work with you to determine the scope of your project, such as the size and placement of your meter and potential installation costs. 在我们确认了这些细节之后, we will send an agreement to be signed by the property owner in order to proceed with the conversion. The next steps are field verification, permitting, and installation of the service and meter. The whole process typically ranges from 6-12 weeks, depending on the city/county/municipality. Some installations may exceed this standard time range. 业务和仪表安装完成后, your private contractor will complete the fuel line and appliance installation in your home. Once inspected, we will proceed to unlock your meter to begin natural gas service.
The process for finding out if natural gas is available to your home or undeveloped parcel is as easy as filling out this form. We will respond to your inquiry within 1 business day.
如果你正在建造或改造, 你得遵守联邦法规, state and local codes and pass inspections before 普吉特海湾能源公司 can install an electrical or natural gas service to the home. 查找相关的具体信息 城市地区.
A red tag means work cannot proceed until certain requirements are met.
• 的例子 PSE红色标签 下面
Refunds for new electric residential plats
If you are a builder or developer you may be eligible for a partial refund of your construction contribution after a new home has established permanent electric service. 请 保存此表单 to your desktop and follow the instructions to email a representative and find out more about a possible refund. (注意:下载 Adobe Acrobat 打开PDF文件以获得最佳效果.)
Refunds for natural gas construction projects
Customers (owners) named on the Natural Gas Service Facility Service Contract may be eligible for a Security Deposit refund, 包括适用利息. 要符合资格, the build-out of all lots/phases must be complete, service must be added with meters installed, and the refund request must be received within 6 years of the gas main installation. 请 保存此表单 to your desktop and follow the instructions to email a representative and find out more about a possible refund. (注意:下载 Adobe Acrobat 打开PDF文件以获得最佳效果.)
What if natural gas is not available to my home?
Some homes do not have natural gas main lines readily available in the street in front of the parcel. 在这些情况下, PSE will provide you with a cost estimate to extend the gas main line to a place where natural gas can be brought to your home. Main extensions may take longer to install, depending on the variables. If a main needs to be installed and multiple neighbors are interested, costs for the main extension can be shared.
1-888-321-7779 (7 a.m. 到5点.m.，星期一至五)